Ask for a snippet
Describe what you need in a chat, for example:Write a short email to ops@example.com about the launch.
Write a Slack message for the editorial channel about the new guide.
Write a caption for the product photo.The box names its kind: Email, Slack message or Text. Captions, posts and other short pieces are Text. If you want a longer piece that you keep and edit, ask for an article or a writing instead. See Articles and internal documents.
Edit a snippet
Click a field in the box and change it.- Your edit is saved when you click out of the field. The line at the bottom of the box shows Saving…, then Saved.
- If it shows Not saved, the reason is next to it. If the snippet changed after you opened it, reload the chat, then make your edit again.
- Cc and Label are optional. You can leave them empty.
- You can’t edit a snippet while it is being sent.
Copy
Choose Copy at the top of the box. The button shows Copied for a moment. An email copies as its subject and body. The other kinds copy their text.Send an email or a Slack message
Emails and Slack messages also have a send button at the bottom of the box, next to Copy:- Send via Gmail sends the email from your connected Gmail address.
- Send to Slack sends the message as you, from your connected Slack, to a channel you are in or to a person by direct message.
Confirm the send
Choosing the send button asks you to confirm. The dialog is Send this email? or Send this Slack message?. It names the recipient, or the channel (#channel) or person (@person), and says nothing is sent until you confirm. For Slack, a searchable picker lets you change the destination.- Choose Send email or Send to Slack to send.
- Choose Cancel to send nothing.
After you choose send
The line at the bottom right of the box tells you what happened:
If you change a snippet after it was sent, the box shows Not sent yet and the send button comes back. Sending then sends a new message. The one already sent is not changed.